Every successful business starts with one or two great people, but great businesses aren’t built on any one person; they’re built on a framework of systems, policies and processes that help management teams and staff work together efficiently and effectively. On the other hand, without strong leaders and great staff, even the best systems, policies and processes won’t be enough to take an organization to the next level.
Management Consulting Services
We help business owners get the right people, processes, systems and policies in place, so they can increase efficiency, accelerate top-line growth, reduce dependence on the business owner and other key employees, and adapt to change.
Improve Performance
Every organization has performance issues. We help our clients figure sort the wheat from the chaff, so they can focus on functions and processes that have the greatest impact on the business.
- Transition away from day-to-day operations so you spend less time working IN the business and more time working ON the business
- Raise management expectations and improve employee accountability
- Reduce operating costs and increase efficiencies
- Designing checklists for improving efficiency and/or quality control of business processes
- Developing new systems to increase speed, reduce waste, improve quality and lower costs
- Researching, testing, and recommending software to automate routine tasks
- Generate more reliable and predictable revenue growth
Anticipate and Manage Risk
Risk is just a fact of life. No organization can escape it. But organizations that anticipate, plan, mitigate and manage risk, are more successful and last longer than ones that simply “wing it.”
- Resolve partner/ownership disputes
- Reduce or mitigate risks related to key personnel exits or other conditions
- Increase resilience and responsiveness to unplanned, external events
Manage Change
Change is hard. And changing old habits requires time. But if done carefully, it can make managers’ and employees’ jobs much easier and dramatically increase business value.
We always start with a business assessment. Once we have a solid understanding of the facts, we work closely with senior management to develop, and execute a realistic plan.
Once the core people, systems, policies and procedures are in place, we can reduce our time spent on site and shift our attention to other processes, training management and staff, monitoring progress, and making adjustments as needed. Our change management engagements usually include:
- Communicating goals, milestones, progress and expectations to all affected stakeholders.
- Designing training programs to make sure new systems and processes are understood by employees and are working efficiently
Restructure the Organization
Over time, every organization outgrows its structure. Some departments and functions become redundant. Others become dysfunctional as they take on too many responsibilities. In some cases departments that used to work well together now squabble with each other over who is responsible for what. Solutions vary, but here are a few common options:
- Aligning stakeholders, departments, and teams so they work together more smoothly and effectively
- Creating new roles or redesigning existing roles
- Restructuring redundant or inefficient departments to reduce complexity and increase productivity
- Creating new departments to reallocate resources and reduce internal frictions
If you are tired of mediocre performance, inefficient systems, teams that don’t work together, or spending too much time and effort on day-to-day operations, give us a call.