Situation
After the Great Recession of 2008, a specialized audio visual services provider experienced several years of declining revenues, to the point where the business was barely surviving. In early 2011 the founder contacted Ground Floor Partners for help.
Approach
Rather than trying to apply a short-term fix, we approached the problem with a long term view. We did a quick assessment of the business, and concluded that marketing was the most important factor. The owner and his staff were extremely good at the technical side of the business, but had never needed to invest much effort or money into marketing and sales.
Results
We analyzed the company’s clients and projects and concluded that they were overly focused in one relatively small target market. We identified several other larger and presumably more profitable markets, and worked closely with the owner to develop a strategic growth plan, redesign the company website, and implement a variety of other marketing efforts, including SEO, pay per click advertising, direct mail, and email. Within a few months after the plan was completed, inbound calls increased dramatically and the firm began closing more sales. The company quickly became profitable and more than doubled revenue within 18 months of hiring Ground Floor Partners.
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