Avoid These Costly Facilitation Mistakes in Strategic Planning Sessions

Every successful organization needs a strategic plan. Planning sessions are a key component, and an experienced facilitator can make or break the process. The Right Facilitator – The Key to Every Successful Strategic Planning Session A company has to have the right facilitator run each of its strategic planning sessions. This person has to be able […]

Strategic Planning During Uncertainty

Times Have Changed Not long ago a business could plan five, 10 or even 20 years into the future. They could set goals on sales and profits. Often they would reach or exceed them. Everything has changed. The financial crisis of 2008 shook businesses to the core. It became more difficult, if not impossible, for […]

Is Your Industry Changing?

The American business landscape has changed dramatically since the industrial revolution.  In the late 1800s cycles of “rapid change” took decades to complete. Today large scale change in the business world occurs on a timescale at least ten times faster. The rate of change is so fast that many businesses struggle just to stay relevant, […]

Add To Your Bottom Line

All too frequently we hear horror stories about companies that Provide horrible customer service, Don’t take care of their employees, or Hurt the environment. Pure and simple, the reason is greed – the all-consuming drive to increase executive compensation and “shareholder value”. For example, From 2000 to 2007, investment firms and mortgage lenders decided to […]

Fighting Bias to Make Better Decisions

Overcome bias to make better decisions. Most people act rationally, at least when it comes to business decisions. That is certainly what I was taught in business school. The theory is that most people will act in their own self-interest, and make careful decisions based on all of the available facts. If they hear about […]

How to Hire Talent

Every growing business needs smart people. They often have innovative ideas. And smart people attract other smart people, so hiring the best and the brightest tends to form a virtuous circle. And while hiring smart people is not the only factor in a company’s success, it definitely is important. The general trend over the past […]

On a Mission?

Most books on strategy and developing business plans will tell you that your mission statement is key to your company’s future. Yet most mission statements are so lofty and vague that they are frequently interchangeable and often completely useless. Here we discuss the basics of mission statements, give some examples of good ones and bad […]

Making Better Business Decisions

How to make better business decisions. Every business owner has to make tough decisions with uncertain outcomes. That is the nature of the job, and it is as true today as it was thirty years ago. But there are two big differences between decision making then and decision making today. Decisions happen faster and on […]

Is Chipotle Sustainable?

Chipotle is well known for their emphasis on healthy food, ethical treatment of workers, and the quality and consistency of their supply chain. However, the outbreaks of E. coli, and more recently, norovirus, at Chipotle restaurants has damaged the company’s previous stellar reputation in the fast food world. Analysts expect an 8% to 10% drop […]